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Fred Haas Toyota

Fred Haas Toyota World

New:
800-576-6871
Used:
800-431-2152
Parts:
888-306-2106
Service:
888-306-2257
Contact Us Now:
800-576-6871

Job Openings and Employment Offerings

800-576-6871

Job Postings
Are You Looking For A Rewarding Career?

Our Dealership is interested in finding talented individuals that are looking for a Rewarding & Challenging Career in the Automotive Industry. We have many different types of Employment Opportunities ranging from Sales to Service to Management. If you possess the unique ability to consistently provide outstanding Customer Service and a dedication to Excellence, please contact our Hiring manager to learn more.

Job Description Contact Name Contact Number Contact Email
Customer Relations James Pinon 281-296-5268 jpinon@fredhaas.com
Customer Relations Manager

Do you take pride in your ability to solve problems? Do you value building long-standing, friendly relationships? Then this job might just be perfect for you.

Fred Haas Toyota is the number one dealership in the state of Texas, and we worked hard to get there. We value our client’s time and partnership - their satisfaction is our success. We are looking for a hard-working, innate problem solver to work side-by-side with our GM. The Customer Relationship Manager is a relationship expert, with a growing ability to provide solutions and confidence to our wide array of clients. Your friendly demeanor is vital to expanding our reputable culture, and we count on your to be the face of our outstanding service.

Position Overview:

The Customer Relations Manager is responsible for fulfilling the dealerships customer relations policies in an effort to build and retain a loyal customer base.

Other requirements entail:

- Responsible maintaining high customer retention, customer satisfaction and monitoring customer complaints

- Keep records of factory customer satisfaction indexes and reports

- Make sure appropriate manager has received copies of any written complaints

- Ensure that all service complaints are resolved

- Keep records of all customer complaints and solutions

- Assist in resolving customer complaints, which cannot be handled by Sales Consultants, Service Advisors or Managers

- Monitor improvement efforts that will increase customer satisfaction and customer loyalty

- Provide training to employees on better customer service

- Prepare and deliver call and complaint reports to the General Manager

- Print and distribute all customer related reports

- Provide feedback for improving the new vehicle delivery process

- Responsible for making sure surveys are taken care of in a timely manner

- Attend meeting and trainings as needed

- Perform other duties as assigned

Experience and qualifications:

- Bachelor’s degree or equivalent work experience

- Possess excellent written and verbal communication skills

- Must have excellent phone and organizational skills

- Previous supervisory experience (preferred)

- Experience in customer service

- Computer literacy (ability to work in basic programs)

- Multi-tasker

- Bilingual is a plus

Company Benefits include:

- Competitive compensation

- PTO

- 401K

- Health Insurance (Vision, Dental)

Fred Haas Toyota World is an equal opportunity employer and a drug-free workplace. Fred Haas wants you on our team. Apply today!

Internet Salesperson Robert Greene 800-576-6871 robert_greene@fredhaastoyota.com
Internet Sales Specialist Needed

OUR INTERNET SALES HAVE DOUBLED IN THE LAST 6 MONTHS!

Fred Haas Toyota World is a premier automotive dealership in the Houston area. #1 in the Texas for a reason and the #1 Toyota Tundra dealer in the WORLD, Fred Haas Toyota World believes in a top-notch operation, including hiring the best employees. Our people make the difference. As part of the Fred Haas Toyota World team, you are joining a team that strives for excellence not only through sales and customer experience but also through community involvement. Fred Haas continues to work with and support various organizations such the University of Houston, the Juvenile Diabetes Foundation, and the Fred Haas Scholarship Fund, just to name a few.

This is a sales position in our Internet department. We are excepting resumes now. We have 4 openings in our Internet department and we are looking for the very best in the Industry. You must have previous experience in the Auto Industry responding to and managing internet leads. Here are the things you must bring to the table for this position:

QUALIFICATIONS:

•Self-Motivated

•Passion for helping customers

•Attention to detail

•Tenacious at follow up

•Great communication skills

•Lead conversion strategy

•Appointment setting skills a must

•Positive attitude

•Proven track record at previous job

•Great work ethic

•CRM knowledge

WE OFFER:

- Family oriented atmosphere with dynamic ownership and accommodating managers

- Competitive salary and bonuses – talk to our hiring manager about how far you can go!

- Full medical benefits and liberal 401(k)

- Paid holidays, sick time and vacation

- Beautiful work environment in central location

- Excellent corporate technology support – your own desktop and office with the latest software.